Automatic LiveUpdate And How To Enable Or Disable It


Automatic LiveUpdate And How To Enable Or Disable It

Situation
This document discusses Automatic LiveUpdate and how it is controlled.

Solution
Automatic LiveUpdate is a feature of the following programs:

Norton AntiVirus 2001/2002/2003/2004 (NAV)
Norton Internet Security Professional 2002/2003/2004 (NIS)
Symantec AntiVirus for Handhelds - Corporate Edition
Symantec AntiVirus for Handhelds

It enables these programs to update the following

Norton AntiVirus 2001/2002/2003/2004, Symantec AntiVirus for Handhelds - Corporate Edition, and Symantec AntiVirus for Handhelds: Virus definitions and (optional) to look for available program updates.
Norton Internet Security Professional 2002/2003/2004: URL updates, firewall rules, IDS signatures (if applicable), ALE updates, and virus definitions.

You must have
An Internet connection.
Microsoft Internet Explorer 4.0 or later installed.
Microsoft Task Scheduler installed.

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Windows 98, Windows 98 SE, Windows 2000, Windows XP, and Windows Me all come with Internet Explorer installed.

Windows 95 and Windows NT must be updated to Internet Explorer 4.0 or later to use Automatic LiveUpdate.
The Microsoft Task Scheduler is installed by default when Internet Explorer 5.0 or later is installed. If you are using Internet Explorer 4.0, then the Task Scheduler might not be installed. For help with installing the Task Scheduler, see the document Automatic LiveUpdate option is dimmed.

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When you install Norton AntiVirus 2001/2002 or Norton Internet Security Professional 2002, Automatic LiveUpdate is enabled by default, and it is set to download virus definition updates without interrupting you. (These options can be changed during the installation by unchecking the applicable boxes.) There are two possible modes when Automatic LiveUpdate is enabled:

Apply updates without interrupting me (recommended). This is the default setting.

Notify me when updates are available. (Available only if Norton AntiVirus is installed.)

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Note: When using the "Apply updates without interrupting me" setting, only virus definitions, URL updates, firewall rules, and so on are updated. If you use this default setting, you should still run LiveUpdate from the program interface occasionally to determine if any program updates are available.

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With Automatic LiveUpdate enabled, when you connect to the Internet, Automatic LiveUpdate will wait for five minutes, and then determine whether an update is available. It will then do one of the following:

If an update is available, then it will download and install it. (It will ask first if you have selected the "Notify me when updates are available" option.)

If no update is available, then it will check again in four hours; it will repeat this every four hours, as long as you remain connected to the Internet.

To enable or disable Automatic LiveUpdate

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Note: If you are using Windows 95B, then you should log in to Windows first.
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Start NAV or NIS.

Click Options. If you are using SystemWorks, then click Norton AntiVirus or Internet Security.

Follow the appropriate instructions

Norton AntiVirus

Click LiveUpdate in the Internet section of the list.

Check or uncheck "Enable Automatic LiveUpdate (recommended)" as desired.

If you enabled it, then select one of the following options:

Apply updates without interrupting me (recommended). (LiveUpdate will check for and install virus definition updates without your intervention.)

Notify me when updates are available. (You will be informed that an update is available and asked whether you want to install it.)

Norton Internet Security

On the General tab, check or uncheck "Enable Auto LiveUpdate," as desired.

Click OK.
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