MSN Help and Support Information


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MSN Help and Support Information
Learn how to use MSN features as well as get the latest troubleshooting information.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;823390

Virus alert about the Blaster worm and its variants
(826955) - On August 11, 2003, Microsoft began investigating a worm that was reported by Microsoft Product Support Services (PSS), and the Microsoft PSS Security Team issued an alert to inform customers about the new worm. A worm is a type of computer virus...
http://support.microsoft.com/default.aspx?scid=kb;en-us;826955

Overview of the Microsoft Configuration Capture Utility (MPS_REPORTS)
(818742) - This article describes the Microsoft Configuration Capture Utility (MPS_REPORTS). This article discusses the system requirements to run MPS_REPORTS, describes the specialty editions of MPS_Reports, tells where to obtain the utility, and lists some...
http://support.microsoft.com/default.aspx?scid=kb;en-us;818742

Virus alert about the Nachi worm
(826234) - This article contains information about the Nachi worm that exploits the vulnerabilities that were addressed by Microsoft Security Bulletins MS03-026 (823980) and MS03-007 (815021).
http://support.microsoft.com/default.aspx?scid=kb;en-us;826234

How to troubleshoot situations where you cannot complete MSN sign-up or connect to SSL secured (128-Bit) Web sites by using Internet Explorer in Windows XP
(813444) - Describes how to troubleshoot Internet Explorer in Windows XP when Internet Explorer cannot connect to SSL Secured (128-Bit) Web sites (https://).
http://support.microsoft.com/default.aspx?scid=kb;en-us;813444

You experience a delay when you use your Windows XP computer to log on to a domain or to connect to a network resource
(832161) - Describes a problem where you experience delays when you log on to a domain or connect to network resources.
http://support.microsoft.com/default.aspx?scid=kb;en-us;832161

MSN Messenger May Cause an Error Message
(314160) - When you use MSN Messenger, you may receive the following error message: Msmsgs.exe has encountered a problem and needs to close. We are sorry for the inconvenience. This behavior may occur if you use an older version of Windows Messenger. To...
http://support.microsoft.com/default.aspx?scid=kb;en-us;314160

Error Message When You Invite a User to a Remote Assistance Session by Using Windows Messenger
(304731) - When you invite another Windows or MSN Messenger user to a Remote Assistance session, you may receive the following error message: Username does not have Remote Assistance installed and is not able to accept your invitation. The user who has been...
http://support.microsoft.com/default.aspx?scid=kb;en-us;304731

MSNMSGR.EXE file is linked to missing export OLEAUT32.DLL
(555063) - Windows Messenger or MSN Messenger, may generate the following error message upon start up. "MSNMSGR.EXE file is linked to missing export OLEAUT32.DLL"
http://support.microsoft.com/default.aspx?scid=kb;en-us;555063

Some Display Names Are Blocked in Windows Messenger
(307296) - When you specify a display name in Windows Messenger, if you try use a trademarked name such as "MSN," "Microsoft," "Hotmail," or "Passport," you may receive the following error message: The display name you chose was invalid. Please choose...
http://support.microsoft.com/default.aspx?scid=kb;en-us;307296

Error Message: Microsoft Internet Explorer Has Encountered a Problem and Needs to Close (Pdm.dll)
(293623) - You may receive the following error message in Windows Explorer, Internet Explorer, or MSN Explorer: Microsoft Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. To see the data that the error...
http://support.microsoft.com/default.aspx?scid=kb;en-us;293623

Event ID 4354 May Appear in Event Viewer
(319590) - The following error message may be recorded in the event log: Event ID: 4354 Description: EventSystem Warning (52) 4354 N/A YOUR-FUPFD7DW45 The COM+ Event System failed to fire the ConnectionMade method on subscription...
http://support.microsoft.com/default.aspx?scid=kb;en-us;319590

Support WebCast: Microsoft Windows Error Reporting
http://support.microsoft.com/default.aspx?scid=kb;en-us;813510

Ole32.dll May Cause an Error Message in Windows XP
(314409) - You may receive the following error message: Msmsgs.exe has encountered a problem and needs to close. We are sorry for the inconvenience. If you view the data that the error report contains, the following error signature information is displayed:...
http://support.microsoft.com/default.aspx?scid=kb;en-us;314409

Detecting Digital Signing Issues in Windows XP
(813442) - You may experience one or more of the following digital signing issues on your Windows XP-based computer: When you use the System Information tool to view the signed drivers that are installed on your computer (in the System Information tool,...
http://support.microsoft.com/default.aspx?scid=kb;en-us;813442

Messenger Service window that contains an Internet advertisement appears
(330904) - Describes a problem with Internet advertisements that appear in your Messenger Service window. Provides troubleshooting steps.
http://support.microsoft.com/default.aspx?scid=kb;en-us;330904

"Server Not Responding" Error Message Appears When You Try to Sign In to Windows Messenger
(307293) - When you try to sign in to Windows Messenger, the following error message may appear: Server Not Responding This behavior can occur because of network or client configuration issues. The error message appears if Windows Messenger does not...
http://support.microsoft.com/default.aspx?scid=kb;en-us;307293

Description of HKEY_CURRENT_USER Registry Subkeys
(310595) - This article describes the subkeys located in the HKEY_CURRENT_USER registry key in Windows XP. The information in this key is built from the HKEY_USERS key during the logon process. Therefore, all information found in the HKEY_CURRENT_USER key is...
http://support.microsoft.com/default.aspx?scid=kb;en-us;310595

You cannot make phone calls or start voice or video conversations with Windows Messenger
(324214) - Resolves an issue with Windows Messenger that cannot make phone calls or start voice or video conversations under certain configurations.
http://support.microsoft.com/default.aspx?scid=kb;en-us;324214

Certain Programs Do Not Work Correctly If You Log On Using a Limited User Account
(307091) - After you log on to a computer by using a Limited User Account, you may observe one or more of the following behaviors when you try to use a program that is not expressly designed for Windows XP. The program does not run.The program stops...
http://support.microsoft.com/default.aspx?scid=kb;en-us;307091

You cannot add a Windows component in Windows XP
(884018) - Fixes a problem where a corrupted security database prevents you from installing new Windows components. Provides a hotfix for the problem.
http://support.microsoft.com/default.aspx?scid=kb;en-us;884018

Virus alert about the Blaster worm and its variants
(826955) - On August 11, 2003, Microsoft began investigating a worm that was reported by Microsoft Product Support Services (PSS), and the Microsoft PSS Security Team issued an alert to inform customers about the new worm. A worm is a type of computer virus...
http://support.microsoft.com/default.aspx?scid=kb;en-us;826955

How to troubleshoot situations where you cannot complete MSN sign-up or connect to SSL secured (128-Bit) Web sites by using Internet Explorer in Windows XP
(813444) - Describes how to troubleshoot Internet Explorer in Windows XP when Internet Explorer cannot connect to SSL Secured (128-Bit) Web sites (https://).
http://support.microsoft.com/default.aspx?scid=kb;en-us;813444

You experience a delay when you use your Windows XP computer to log on to a domain or to connect to a network resource
(832161) - Describes a problem where you experience delays when you log on to a domain or connect to network resources.
http://support.microsoft.com/default.aspx?scid=kb;en-us;832161

How to manually remove Windows XP and then restore Windows 95, Windows 98, or Windows Millennium Edition
(314052) - Describes how to remove Microsoft Windows XP and then reinstall either Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium Edition.
http://support.microsoft.com/default.aspx?scid=kb;en-us;314052

Issues after you install updates to Internet Explorer or Windows
(325192) - Describes known issues that may occur after you install cumulative updates and service packs for Microsoft Windows and Microsoft Internet Explorer. Includes links to articles that address specific issues.
http://support.microsoft.com/default.aspx?scid=kb;en-us;325192

SMTP relay behavior in Windows 2000, Windows XP, and Exchange Server
(304897) - Describes SMTP relay behavior in Windows 2000, Windows XP, and Exchange Server. Provides several tests that you can use to test your SMTP server for relay.
http://support.microsoft.com/default.aspx?scid=kb;en-us;304897
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