100 How To Windows XP Articles About Installation
Installation: 100 How To Windows XP Articles About
A Logon Error Occurs After an Unattended Installation Is Completed
• After an unattended installation of Windows XP Home Edition is completed, Windows may not be able to log on to the desktop the first time. When this problem occurs, you receive an error message that indicates that "Administrator" cannot log on. An...
PRB: Oemlogo.bmp Partially Truncated in System Properties Dialog Box
• If you create a System Properties bitmap (Oemlogo.bmp) that matches the dimensions specified in the Microsoft OEM Preinstall Kit (OPK) documentation or in the online Help of Setup Manager in Microsoft Windows XP, the bottom portion of the bitmap may...
You Are Not Prompted to Create a Password When You Create a New User Account on a Windows XP Home Edition-Based Computer
• When you create a new user on a Microsoft Windows XP Home Edition-based computer, you are not prompted to create a password.
Error Message Appears When a Limited User Tries to Stream Media in Windows Media Player
• When you are a limited user on Windows XP Home Edition, you cannot receive streamed media through Windows Media Player. The following error message appears: Access is denied
Error Message: The Operating System Image You Selected Does Not Contain the Necessary Drivers for Your Network Adapter. Try Selecting a Different Operating System Image. If the Problem Persists, Contact Your System Administrator.
• When you try to run a Remote Installation service (RIS) installation on a client computer, you may receive the following error message during Text-mode Setup: The operating system image you selected does not contain the necessary drivers for your...
Duplicate Computer Names Are Created When Sysprep.exe Generates Random Computer Names
• When you deploy an image on your network computers, the computer names that are generated by Sysprep.exe may be duplicated. If this occurs, you may receive an error message that indicates that duplicate computer names exist on your network.
"This Program Cannot Be Run in DOS Mode" Running Windows XP Setup
• When you run Setup.exe in a real-mode command prompt, you may receive the following error message: This program cannot be run in DOS Mode.
Windows XP Overwrites BeOs Boot Manager on a Multiboot System
• When you install Microsoft Windows XP on a computer that has BeOs installed on another drive or partition, and you are using the BeOs boot manager, Windows XP overwrites the existing boot manager with its own boot manager. Note that the last operating...
Third-Party Boot Manager Loaders Are Overwritten When You Install Windows XP from CD-ROM
• When you use a third-party boot loader to create multiple primary partitions for multiple operating systems, and you install Microsoft Windows XP by starting the computer from the Windows XP CD-ROM, the boot loader for these programs is overwritten.
Dell Inspiron 4000 USB Keyboard Does Not Work During Text-Mode Setup
• On a Dell Inspiron 4000, universal serial bus (USB) devices do not function during the Text-mode portion of Windows XP Setup.
Quitting Text-Mode Setup Does Not Restart the Computer
• On a computer that is based on the IA64 architecture, if you attempt to quit Windows XP Setup during the Text-mode portion of Setup by pressing F3, you receive the following message: Press enter to restart your computer The computer does not respond...
Setup Requires Format of Initial Partition If You Install to a Subsequent Partition on a Hard Disk
• This article describes the behavior of an installation to a partition which is unformatted and is not the first partition on the hard disk.
Setup Stops Responding Upon Restart After You Install Windows XP to a Partition on an IA64 Computer
• When you install Windows XP to a partition on an IA64 computer that uses the GUID partition table (GPT) partitioning scheme, and you then restart the computer, the Windows XP Setup program may stop responding.
Linksys Ethernet PCI II Network Adapter Is Detected As Winbond W89c940
• The Linksys Ethernet PCI II network adapter is not correctly identified, and does not function after the completion of Windows XP Setup.
The Message "You Must Be an Administrator to Run this Application" Is Displayed While Attempting to Upgrade System
• When you attempt to upgrade your system to any of the preceding versions of Microsoft Windows XP, you may receive the following message: You must be an Administrator to run this application. You may, however, already be a local administrator or a...
Error Message "Setup Was Unable to Build the List of Files to Be Copied" During a Windows XP Unattended Installation
• When you start an unattended installation of Windows XP, you may receive the following error message when you use the /copydir switch: Setup was unable to build the list of files to be copied. The system cannot find the path specified.
Setup Appears to Stop Responding at the Registering Components Screen During an Unattended Installation
• In an unattended installation, if a large amount of files are being copied with the /copydir or /copysource switch, Setup may appear to stop responding, where the time to completion does not progress for an extended period of time.
32-Bit ActiveX Controls Do Not Work on 64-Bit Internet Explorer 6.0 for 64-Bit Windows XP-Based Computers
• If you browse the Internet with 64-bit Internet Explorer 6.0 on a 64-bit Microsoft Windows XP-based computer, and you view a Web page that contains a 32-bit ActiveX control, you are prompted to install the ActiveX control. When you attempt to install...
The CD-ROM Drive May Not Be Accessible During Setup on Computers That Have DirectCD Installed
• When Adaptec DirectCD is installed on a Windows-based computer and DirectCD has locked the CD-ROM drive, and then you upgrade the operating system to Windows XP, the CD-ROM drive may remain locked (inaccessible) during Setup until Setup is finished.
Cannot See the Screen of the Remote Computer After an Unattended Setup Through Terminal Services
• When you use Terminal Services to start an unattended setup on a remote computer, after setup finishes, you may still see only the logon prompt and you may not be able to see the screen of the remote computer.
Windows XP Installation Uses Entire 3-Gigabyte Partition
• When you install Windows XP on an IA-64 partition that has 3 gigabytes (GB) or less of space, Windows XP may fill the entire partition.
Cannot Install Windows XP from a Folder That Is Not Named i386
• When you attempt to install Windows XP from a folder whose name is not i386, you may receive the following error message: Setup was unable to copy the following file: Disk 1 Press ENTER to retry the copy operation. Press ESC to ignore the error and...
STOP 7b Error Occurs When You Press F6 to Load Drivers During Unattended Windows XP Setup
• During an unattended setup of Windows XP where you have set the Repartition option to Yes, when you press F6 to load drivers, the process may generate a STOP 7b error after the text mode portion of setup.
Blue-Screen Error Message Appears During Startup on Computer That Has Sidewinder Gamepad
• When you use a Microsoft SideWinder Game Pad Pro device on a computer that runs Windows XP, you may receive the following error message on a blue screen: Fatal System Error: 0x000000a0 (0x00000002,0x00070124,0x00000000,0x00000000)
Computer Stops Responding After Upgrade from Windows 98 or Windows Me
• After you upgrade a computer to Windows XP from Windows 98, Windows 98 Second Edition, or Windows Millennium Edition (Me), the computer may appear to stop responding (hang) right after you type a password and dismiss the password creation dialog box....
Master Boot Record Disks Cannot Be Converted to GPT by Means of an Unattended Setup
• When you use the following line of code in an unattended answer file, a master boot record (MBR) disk cannot be converted to a GUID partition table (GPT) disk (where GUID is the abbreviation for globally unique identifier): [Unattended] Repartition=Yes
Data loss occurs after you reinstall, repair, or upgrade Windows XP
• You may lose data that is stored in the All Users folder and you may lose default program templates and settings that are stored in the Default User folder after you reinstall, repair, or upgrade Windows XP. Also, Start menu shortcuts, items in the...
Windows XP Shortcuts in the Startup Group Do Not Work When You First Start the Computer
• When you start a Windows XP-based computer for the first time, shortcuts in the Startup group may not work.
File Attributes Are Missing After You Copy a File to the Staging Area for CD Burning
• After you copy a file to the staging area for CD burning, the copied file may not retain the attributes of the original file.
Touch Pad Notification Icon on a Dell Latitude C600 or C800 Is Lost After Upgrade from Windows 2000
• After you upgrade your Dell Latitude C600 or C800 portable computer from Microsoft Windows 2000 Service Pack 1 (SP1) to Windows XP, the touch pad notification icon may be missing from the taskbar.
Can Log On Without Password by Using Guest Account After Upgrade from Windows 2000
• When you upgrade your computer from Windows 2000 to Windows XP and the Guest account is enabled for local logon, the Guest option is available when you run the Out of Box Experience (OOBE). You are able to log on as a Guest without using a password.
Error Message: Setup Cannot Continue. Please Contact Microsoft Technical Support. (Error: 3E6h)
• When you attempt to upgrade to Windows XP, you may receive the following error message: Fatal Error Setup Cannot Continue. Please Contact Microsoft Technical Support. (Error: 3E6h) -or- WINNT32 this program has performed an illegal operation. WINNT32...
Synaptics Touchpad Icon Missing from System Tray After Upgrade from Windows 98 SE
• After you upgrade to Windows XP Professional on a computer that runs Microsoft Windows 98 Second Edition (SE), if you use a Synaptics Touchpad version 5.0.5 or 5.0.65, the touchpad icon may be missing from the system tray.
Windows Upgrade Advisor Quits Abruptly During System Compatibility Check and No Report Appears
• While you are upgrading your computer from Microsoft Windows NT Workstation 4.0 to Windows XP Professional, when you click Check System Compatibility, the Windows Upgrade Advisor may quit abruptly. You do not receive any report about system...
Parts of SeLaunch.ini File Disappear When You Upgrade from Windows Me on Sony VAIO PCG-R505 Series
• After you upgrade from Windows Millennium Edition (Me) to Windows XP on a Sony VAIO PCG-R505 Series portable computer,when you use the JogDial Launcher, part of the SeLaunch.ini file may be gone. Specifically, part of the Recommended Applications...
Windows Setup Detects an Installed Zip Drive as a Hard Disk
• If you have a Zip drive installed, Windows XP Setup may incorrectly detect the Zip drive as a hard disk and assign a drive letter to the Zip drive.
Screen Stays Black for Several Minutes Before "Please Wait" Message Appears After You Run Factory.exe
• When you run Factory.exe to update installed drivers on Windows XP, your screen may remain black for two to five minutes before you see the "Please wait" message that shows that the computer is responding to your request. You may think that the...
Problems Installing Windows XP on Your IBM ThinkPad Laptop Computer
• When you try to run Windows XP Setup on your A20p IBM ThinkPad laptop computer, you may receive the following error message: Setup has determined that the BIOS on your computer must be updated before you can install Windows XP. Contact your computer...
How to Perform Disk Error Checking in Windows XP
• Describes how to check your hard disk drive for disk errors in Windows XP.
Qfecheck.exe Verifies the Installation of Windows 2000 and Windows XP Hotfixes
• Microsoft has released a command-line tool named Qfecheck.exe that gives network administrators increased ability to track and verify installed Windows 2000 and Windows XP hotfixes. This tool provides the following benefits: This tool helps customers...
Partitions Created by Using PartitionMagic 5.0 Appear Inactive in Windows XP Setup
• If you create a partition by using PartitionMagic 5.0 by PowerQuest, this partition appears as Inactive (OS/2 Boot Manager) during the installation of Windows XP regardless of the operating system that resides on that partition.
"The Language of This Installation of Windows Differs from the One You Are Installing" Error Message
• If you try to upgrade or install Windows on a computer that is running a different language version of Windows, you receive the following error message: Windows Setup The language of this installation of Windows differs from the one you are...
No Mouse or Keyboard Response During Sysprep Mini-Setup
• If an unattended Microsoft Windows XP installation occurs in a factory environment during which there is no mouse or keyboard attached to the computer, when the computer is in mini-Setup with a PS/2 mouse and keyboard attached, neither device works.
UseBIOSToBoot Entry in Unattend.txt Is Enabled Regardless of the Set Value
• When you create an unattended answer file, you can use an entry called UseBIOSToBoot in the [data] section. With this entry, Setup can bypass the boot controller's miniport driver and use INT 13 BIOS calls to boot into the operating system. If this...
Computer Stops Responding When You Install Windows XP on a Computer with an i815 Chip Set Motherboard
• When you attempt to install Microsoft Windows XP on a computer that is based on the Intel i815 chip set and has a universal serial bus (USB) keyboard and mouse attached, you may experience the following behavior: The computer may stop responding...
Cannot Install Windows XP Professional and Windows XP Home Edition to Separate Folders
• If you have Microsoft Windows XP Home Edition installed on your computer, when you try to also install Microsoft Windows XP Professional Edition, you are not prompted for the location where you want the Windows XP Professional files installed. Setup...
Setup from the 16-Bit Winnt.exe File Continues in an Endless Loop
• If you start Microsoft Windows XP Setup from the 16-bit Winnt.exe file, when Setup exits and the computer restarts, Setup restarts in an endless loop.
Fast User Switching Option Is Not Available
• When you change the membership of a computer that is running this version of Microsoft Windows XP from workgroup to domain, when you click the Log off option on the Start menu, the Switch User option is no longer available.
Installing Remote Desktop Web Connection in Windows XP
• Describes how to install the Remote Desktop Web Connection in Windows XP.
How the System Restore Utility Uses Drive Letters
• This article describes how you can use the System Restore utility to alphabetize drive letters and how you can configure the System Restore utility to exclude drives.
After Windows XP Upgrade, Device Manager Displays 106 Japanese PS/2 Keyboard as 101 Keyboard
• If you upgrade a computer that is configured with a Japanese PS/2 Keyboard (106/109 Key) keyboard to Microsoft Windows XP, when the upgrade is complete, Device Manager indicates that the keyboard is the Standard 101/102-Key or Microsoft Natural PS/2...
Cookies Lost After Upgrading to Windows XP
• When you upgrade Microsoft Windows 98 or Windows Millennium Edition (Me) to Microsoft Windows XP Home Edition or Windows XP Professional, the cookies that were previously configured may be lost during the upgrade.
No Add Device Icon in the Scanners and Cameras Folder
• If a user tries to install a new device in Control Panel, the Add Device icon in the relevant folder (for example, in the Scanners and Cameras folder) is missing. This behavior can occur because a user who is not a member of the Owners group cannot...
Description of the Windows Setup Function Keys
• This article describes the various Setup function keys that you can use in Windows Server 2003, Windows XP, and Windows 2000.
Error Messages When You Try to Play or Uninstall Axis and Allies
• When you try to start the Hasbro Axis and Allies program, you may receive the following error message: Error LIB_InitVideo: ERROR 0x887601b3 Can't lock Primary Surface! When you try to uninstall the Hasbro Axis and Allies program, you may receive the...
My Pictures and My Music Folders Are Not Created in Windows XP After Upgrade from Windows 98 SE
• After you upgrade to Windows XP on a Windows 98 Second Edition (SE)-based computer that belongs to a workgroup, if you redirected the My Documents folder to a network share in Windows 98 SE, the following conditions may exist in Windows XP:
Setup Restarts the Computer Without Warning That Other Users Are Logged On
• When you install a program that is not Fast User Switching aware, users in other sessions may lose data when the program automatically restarts your computer.
Sysdiff.exe Deployment Tool Is Not Included in Windows XP
• The Sysdiff.exe deployment utility is not included on the Windows XP CD-ROM. This article provides alternative resources you may be able to use to deploy Windows XP.
How to Determine If Hardware or Software Is Compatible with Windows XP
• This article describes how to determine if your hardware or software is compatible with Windows XP.
Confusing Message About Pressing ESC to Restart Your Computer During Windows XP Setup
• When your computer prepares to restart for the first time at the end of the first phase of Windows XP Setup (Winnt32.exe), you receive the following message that indicates that your computer will be restarted: Setup will now restart the computer, to...
Fast User Switching Is Not Enabled by Default After Upgrade from Windows 98, Windows 98 SE, or Windows Me to Windows XP
• After you upgrade a computer from Microsoft Windows 98, Microsoft Windows 98 Second Edition, or Microsoft Windows Millennium Edition to Microsoft Windows XP Home Edition or Microsoft Windows XP Professional, if you do not set up additional user...
During Setup You Are Unable to Format a Partition with a File Allocation Table Format
• During Setup, if you create a partition, the option to format the hard disk with a file allocation table (FAT) format is not available.
Windows XP supported upgrade paths
• Provides the paths that are required to upgrade various operating systems to Windows XP.
Unattended Install Is Halted by Windows Logo Testing Warning During Device Detection Phase
• During an unattended upgrade on a Microsoft Windows XP-based computer, Setup may be halted during the device-detection phase by the following warning message: The software you are installing for this hardware: your specific hardware Has not passed...
Windows Services for UNIX 2.0 Setup Does Not Work on Windows XP
• When you install Windows Services for UNIX 2.0 on a computer that is running Microsoft Windows XP, you may receive one or more of the following error messages: Windows Services for UNIX Installer Information Error 26156. Installation of Telnet Client...
The Search Path Order for the Winbom.ini File When You Run Sysprep
• This article describes the path order that the Microsoft System Preparation (Sysprep) tool uses to locate a Winbom.ini Answer file. A Microsoft Windows XP-based computer in the Sysprep Factory mode uses a Winbom.ini file (an Answer file that is...
Intel SpeedStep v1.1 Is Not Included for Pre-Windows 2000 Upgrades to to Windows XP
• After you perform an upgrade to Windows XP, the Intel SpeedStep v1.1 program is missing or disabled. In the upgrade report, the Intel SpeedStep program is listed as being incompatible with Windows XP.
How to Bypass OOBE When You Perform an Unattended Installation of Windows XP
• When you install Microsoft Windows XP or Windows XP Professional in a workgroup environment, when you start the computer for the first time, the Out-Of-Box Experience (OOBE) program runs by default. This article explains how to bypass OOBE when you...
The "No Disk In Drive" Message Window Does Not Close
• When you insert a program CD-ROM into a CD-ROM drive, either start Setup or enable the auto-play option for the program, and then you remove the CD-ROM from the CD-ROM drive while Setup is accessing data, you receive a "No disk in drive" message...
Many PPPoE Clients from Third-Party Vendors May Not Operate Properly or Be Installed in Windows XP
• Many Point-to-Point Protocol over Ethernet (PPPoE) clients from third-party vendors may not operate properly or be installed in Windows XP.
Cannot Find Setup File for Third-Party Program After You Extract Files from the Internet to Default Folder
• When you use the WinZip utility to extract a third-party program from the Internet to the default folder, you may not be able to locate the Setup file for the program.
Unattend.txt Switches for Controlling the Windows XP Uninstall Feature
• With the Unattend.txt file, you can determine the following information about the Windows XP uninstall files, Backup.cab and Boot.cab:
Setup Stops Responding (Hangs) During File Copy
• When you run Setup, Setup may appear to stop responding (hang), and you may receive the following message: Please wait while Setup copies files to your hard disk
Error Message: Setup Was Unable to Build the List of Files to Be Copied. The System Cannot Find the Path...
• When you install Windows XP and you are not using the /unattend switch, you may receive the following error message: Setup was unable to build the list of files to be copied. The system cannot find the path specified.
Error Message: Windows XP Requires a Hard Drive Volume with at Least 318 Megabytes of Free Space
• When you start Microsoft Windows XP Setup after you start your computer from a floppy disk, you may receive the following error message: Windows XP requires a hard drive volume with at least 318 megabytes (333926400 byes) of free disk space. Setup...
"Setup Unable to Gain Access to Your Existing Boot Configuration File" Error Message During Upgrade
• When you are upgrading a computer to Windows XP from Microsoft Windows NT 4.0 or Microsoft Windows 2000, you may receive the following error message: Setup was unable to gain access to your existing boot configuration file, filename. You cannot...
How to activate Windows XP using an Unattend.txt file
• Describes how to automatically activate an installation of Microsoft Windows XP by using the Unattend.txt file.
Portege Does Not Start After You Install Windows XP and a Panasonic PC Card CD-ROM Is in PC Card Slot 1
• When you try to install Windows XP on a Toshiba Portege 7020 portable computer that has a Panasonic PC Card CD-ROM in the portable computer's PC Card slot 1, the computer may not start.
HP Colorado Travan Internal 4- or 8-GB Tape Drive Prevents Upgrade to Windows XP
• When you try to upgrade to Windows XP on a computer that runs Windows NT Workstation 4.0 Service Pack 6 (SP6) and that has a Hewlett-Packard (HP) Colorado Travan internal 4- or 8-gigabyte (GB) tape drive installed, the upgrade report may state that...
"Uninstall Option Not Available" Error Message When You Upgrade Your Computer to Windows XP
• When you upgrade your computer to Windows XP, you may receive the following error message: Uninstall Option Not Available There is not enough Space to save your current operation system. Your computer has enough disk space for Windows XP, but it does...
No Sound on Panasonic Toughbook CF-45 with Yamaha DS1 Audio Device After Windows XP Installation
• After you install Windows XP on a Panasonic Toughbook CF-45 portable computer that has a Yamaha DS1 audio device installed, you may not hear any sound. Device Manager may display a black exclamation point (!) next to the audio device. The audio device...
Citrix MetaFrame and ICA Clients Prevent Upgrade to Windows XP Professional
• When you attempt to upgrade to Windows XP Professional on a computer that has Citrix MetaFrame for Windows and Citrix Independent Computing Architecture (ICA) Clients for Windows installed, you may receive the following error message even though...
You May Not Be Able to Sign Up for the Internet by Using a Modem
• When you run the wizard to set up Internet access, you receive the following prompt: Do you want help finding an Internet service provider? When you click Yes, you may receive the following error message: Unable to connect to the Internet. You...
Icons, Favorites, E-Mail Messages, and Customization Is Missing After Upgrade to Windows XP Professional
• After you upgrade to Windows XP Professional, you may experience one or more of the following symptoms:
Setup Error Appears During an Upgrade from Windows 98 or Windows Me to Windows XP
• While you are upgrading your computer from Windows 98 or Windows Millennium Edition (Me) to Windows XP, you may receive the following error message: Setup has disabled the upgrade option, could not load the file D:\i386\Win9xupg\W95upg.dll. Setup...
Internet Access Is Restricted After You Upgrade from Windows Me
• After you upgrade from Microsoft Windows Millennium Edition (Me) to Microsoft Windows XP, you may not be able to browse the Internet. You may receive the following error message in Microsoft Internet Explorer: "Page cannot be displayed."
Isuninst.exe Causes an Error Message in Windows XP
• When you uninstall Norton System Works 2000 or Norton System Works 2001, you may receive the following error message: Isuninst.exe has encountered a problem and needs to close. We are sorry for the inconvenience. If you view the data that the error...
How to start the Windows XP uninstallation process from a command prompt
• Explains how to use the command line to remove Windows XP.
Differences between a Quick format and a regular format during a "clean" installation of Windows XP
• Describes the differences between a Quick format and a regular format during a "clean" installation of Windows XP.
Cannot Start the UPS Service
• You are unable to configure an uninterruptible power supply (UPS). The UPS service does not start and you may receive a Dr. Watson access violation or application error message in Ups.exe.
Driver Signing Does Not Work When the Out-Of-Box Experience Process Initiates a Factory Mode Process
• During multiple Factory mode startups, some network adapter drivers may appear to be unsigned. After you run Sysprep.exe and the computer restarts, some network adapters may appear as unknown devices. During hardware detection, you may receive a...
Long Delay with No Prompt Between the Time When You Click Finish and When the Desktop Loads
• When you click Finish after you run the Windows XP Setup Wizard, there is a significant time delay before the desktop loads, with no apparent indication that events are proceeding as intended. Specifically, after you click Finish, the screen changes...
Problems with Windows Installer Over Wireless Connection
• When you install a Microsoft Installer-based software Setup program over a wireless network connection, you may receive following error message: Error 2229. An internal error has occurred
Activation Timeframe Behavior When You Upgrade from the Evaluation Version of Windows XP to the Retail Version
• The evaluation version of Windows XP Professional has a 14-day activation period. The retail version of Windows XP Professional has a 30-day activation period. If you upgrade the evaluation version of Windows XP to the retail version of Windows XP,...
Computer Turns Off During Text-Mode Setup If it Is Too Hot
• When performing a clean installation of Windows XP, you may experience one of the following symptoms during the text-mode portion of Setup:
Description of the RunOnceEx Registry Key
• This article describes the functionality of the RunOnceEx registry key.
Description of the Network Setup Wizard in Windows
• Describes how to use the Network Setup Wizard to configure Internet and network settings on a computer or on a home network.
HOW TO: Install Backup from the CD-ROM in Windows XP Home Edition
• The Backup utility is not included in the default installation of Windows XP Home Edition. The Backup icon is not present on the Start menu in Windows XP Home Edition, nor is Backup listed in Add Remove Programs for Windows XP Home edition. This...
Missing [SysprepMassStorage] Section Causes STOP 0x7B Error Message on Windows XP Sysprep Images
• When you start Windows XP Setup after you copy an image to a new target computer, you may receive the following error message: STOP 0x0000007B INACCESSABLE_BOOT_DEVICE
Windows XP Skips "Welcome" Screen and Automatically Displays the Desktop After Upgrade from Windows 2000
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